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Had a great diving trip with Andy in Ko Racha. Great mix of professionalism (for safety) and being laid back (for fun).

Diving is all smiling faces and rainbows until one day everything goes south. I booked a 3-dive trip to Ko Racha Noi/Yai. The manager of diving center, Sawanya, was very helpful. She answered all of my questions, and booking and paperwork took minimum amount of time. Next day I went diving with Andy. Andy is a high-grade professional. My questions were answered, the briefings were clear and thorough, equipment was in good condition and underwater communication maintained constantly and clearly. At 22m depth of 3rd dive I suddenly had a nitrogen narcosis (who would've thought that this is even possible on nitrox if you stay within the limits, but still). From the words of Andy, I was in unresponsive state with an erratic behavior. At 14m I was awakened by a sharp pain in my ear, grabbed by Andy from the side - I was alive. Then we ended the dive safely. Instructor is not your girlfriend, you don't need a charming personality. You need his experience and skills. Andy is highly skilled and experienced. Ask yourself: will your buddy or instructor ever risk his life to save yours? Andy did. Treat your instructor professionally and with respect. Dive within your limits. Be safe.

First off, Andy the instructor is a clear communicator - easy to understand and if you pay attention - he is easy to follow. I went here for a introduction dive (DSD), but stayed for a full Scuba Diver course because of Andy's engagement, willingness to teach, his calmness and his genuine excitement on his clients' behalf. I am coming back for more courses, for sure!

I have contacted AquaSub to arrange courses to obtain the open water certification. I book via text message, saying that I will come the next day in the afternoon. The staff confirms it. I arrange my trip accordingly. The day after, the staff told me they canceled my booking, offering another option 5 days after. When I call, the staff starts by making excuses (because I came too late while it was 3:15PM) and on top of that, raise their voice when I tell them that they should have informed me. AquaSub team, I understand that it's the peak season for you guys. But put yourself in my position. If you confirm a booking, stick to your word. And at the very least, call before canceling. Not cool! EDIT: since AquaSub wants to distort the facts, I am posting our conversation below. Please show me where you asked for a deposit, for my passport and where I did not follow your request. Please show me where that happened. Also why didnt you call me if you wanted to know exactly at what time I would come in the afternoon. Reading your other comments, it seems like that you have the habit of attacking personally your clients with judgmental sentences like: "you are the typical..." FYI, I had a wonderful experience in another diving club so all is well ultimately. Live in peace, and improve your communication by recognising your wrongdoings.

I’ve booked OWD course via AquaSub and went on a dive to the islands nearby Phuket. I was really pleased by the service - taking into account the fact that I live in another country and a beginner diver, communication was very prompt, kind and clear what was really important. The dive itself was amazing as well, staff is really cool and always ready to help. Can strongly recommend and looking forward ty my OWD offline part next trip 🙂

I loved my DSD dive! Andy is very passionate about diving and clearly dedicated to his craft. He thoroughly explained the process and guided me very well throughout the 3 dives we did together. He’s very patient and a great teacher. His wife even helped me get ear drops at the pharmacy. They go the extra mile to make you happy. I would definitely dive here again 🙂

Amazing place, efficient owner and an outstanding service! Andy is the best dive instructor you can get being incredibly knowledgeable, patient and can teach in an amazing way making my Open Water course a breeze. Thanks for an unforgettable 3 days!

Did my Advanced OW in 2022 and my Rescue Diver and Dive Master in 2023 with Andreas and my girlfriend dit her Advanced OW and Rescue too with him! He is the best instructor in Phuket and he always go the extra steps to make sure you became the best diver you can! The price is very good and the equipement is included. He will pick you up at your hotel and bring you back at the end of the day! He always give the best services and try to accomoded everybody from new divers to very advanced. I hope to dive with him in 2024.

Andy is da-man! I went on 2 dives with Andy, and he is absolutely great. He will give you precise instructions on what to do and what to expect during your dives - probably has something to do with his German background. Don't let that fool you because he is also very personable and down-to-earth. He loves to have a few drinks after the dives and have a few laughs. I would highly highly recommend AquaSub and Andy.

I don’t normally write reviews for services but we loved AquaSub so much that I have to let everyone know! We are a Canadian family of 5 who had a chance to dive with Aquasub yesterday, in Phi Phi. Wow, what an amazing experience! I have been diving since the 1980s and I can say hands down this dive shop is top notch! From the start, Andy was extremely courteous, professional, and flexible, going out of his way to accommodate our schedule. The equipment he chose for us was new, modern and of fantastic quality. Best of all it was included in the dive price which made his rates better than other dive shops. Our guide was Arm and he was phenomenal, patient and just an amazing good guy. He was fantastic with our 12 year old when she had difficulty equalizing, calming her down and giving her tips and techniques. Andy also organized a great snorkelling adventure for our 10 year old while we were diving. Her guide took great care of her and she had an amazing time. All around an amazing day (guides, equipment, food, service)! We highly recommend AquaSub!